Refund policy

Start your return:

PLEASE MAKE SURE YOUR ITEM(S) IS UNDAMAGED.

Send an email to info@lizzielizcollections.com that includes your Name, Order Number, Item(s) and reason for return. We will email you a confirmation with our return shipping address and further instructions.

Customs and Duties: No duties or custom fees will be charged to the customer on North American orders. Lizzieliz Collections is not responsible for customs or duty charges incurred on international orders. Unfortunately, these costs are out of our control. Please check with your applicable country’s rates. Please note, delays at customs may hold up your order’s transit time.